The Sullivans matrix report Essays

The Sullivans matrix report Essays The Sullivans matrix report Essay The Sullivans matrix report Essay Sullivans matrix introduces different ways to classify the IT/IS environment of an organisation. Within this matrix, there are four environments: Traditional, Opportunistic, Complex and Backbone. The idea of this report is to describe how the IS/IT environment of Inditex fits into Sullivans matrix. According to Ward Peppard (2002) organisations with a traditional IT/IS environment have a highly centralised control of their IT resources. IS is not critical to the business and IT is solely used to improve efficiency on a system-by-system basis. McAfee (2004) raises many points in his article to suggest that the IT/IS of Inditex fits into this Traditional environment. Inditex see IT as merely an enabler for their business. McAfee (2004) confirms this theory as he states that The role of IT, then, is to support the process (McAfee, 2004). Ward Peppard state that within a Traditional environment, IT is simply used to support business processes and to improve the efficiency of the organisation. Another point which supports the theory is that Inditex have an excellent IT and business alignment. business goals always shape the companys use of technology, never vice versa (McAfee, 2004). This portrays Inditex as being entirely business-led where organisational goals invariably define technological innovation. This ethos confirms their desire not to waste money on new systems which do not provide a business value or solution to a specific business problem. McAfee relates to this theory as an inside-out approach. To sum up the arguments, Inditex has one principle which fully shows that their IT/IS environment is Traditional: computerisation is standardised and targeted. You can see this on the low IT budget which is estimated 0. 5% of revenue and the IT staff of 50. Despite Inditexs focus on the Traditional environment, there are also subtle undertones of Sullivans other three IT/IS environments displayed within the organisation. For example, there are factors which show that elements of Inditexs IT/IS environment is Complex. They are dependent on their PDAs which can also be difficult to manage. In addition they are also largely decentralized, because each store manager has to manage his PDA. This is also the case with regards to their POS systems. Inditex is a company with branches around the world. This makes it difficult to manage each POS in every store. In some points, the IT/IS environment of Inditex also displays Opportunistic aspects. In the case of Inditex the attributes for a Complex and Opportunistic environment are very similar. However, one of the more important factors to consider is the teamwork and cooperation conducted within Inditex. Their success is mainly based on the decision making abilities of their staff. This strategy is ensured as technologists work with line managers to understand what the business requires and then start proposing solutions which shows that the workforce is closely integrated and dependent more upon teamwork and decision making than IT capabilities. This type of culture is defined by Ward Peppard (2002) as being an Opportunistic trait as they state that integration of systems occurs due to user-user cooperation occurs within this type of environment. We also examined whether Inditex had aspects of a Backbone IS/IT environment. This may be a factor as the business processes are highly customised, thus the stores may be dependent on PDAs for instance. However, we do not have enough information from the article to be sure whether traits of the Backbone environment exist within their structure. In the late 1990s when other organisations spent vast sums of money on new technologies, Inditex withheld a Traditional framework. Great success has ultimately been achieved while The relative absence of computers throughout Inditex is nothing short of amazing (McAfee, 2004). Inditex has minimized the use of technology to their business needs and therefore they perform efficiently. In our opinion it is not important to classify which IT/IS environment Inditex has. It is more important that the IT/IS environment matches the business environment and the business needs so that IT can become a value creator in the organisation. There are different types of information, which organisations have to handle. Examples of such information types include business process information (which documents any information about the processes of the organisation), information relating to physical-world observations (which relies on new technologies like GPS or RFID) and biological data containing biometrical information of their customers or employees. Government institutions also use public data like CCTV for public surveillance but the most important data types are those which indicates personal preferences or intentions which is often used by those within the retail market. Once these types of information have been collated, an organisational culture must be established to determine the way in which information should be stored, managed and shared within the organisation to adhere to the goals and objectives set out within the information strategy. Essential for the success of any information management strategy is the existence of an appropriate information culture. An information culture can be defined as the values, attitudes and behaviours that influence the way employees at all levels in the organization sense, collect, organize, process, communicate and use information. (Ward Peppard, 2002 p470) There are four types of information culture defined by Marchand (1995): Functional Culture Within this culture it is the managers prerogative regarding which information is made available to the staff. It also follows a hierarchical structure regarding information sharing. Sharing Culture In this culture there is flat structure which is utilised to encourage trust and openness in order to share information between management and staff members. This culture is based on emotions such as trust which can be either advantageous or detrimental to the operation of the organisation or department as these emotions can frequently change. Enquiring Culture This culture may be used as an effective prediction to provide guidance for future developments. It is based on a sharing culture where managers and staff collaborate while it enables the organisation to reduce the time-to-market of their products. Discovery Culture This culture adds to the enquiring culture and focuses on analysing the gathered information. This helps to provide the organisation with a view of changing environments, competitor performance, areas of possible expansion and potential market entry for the future etc. These cultures are mostly found as combinations in organisations. Organisations have different information assets and their staff members have different information needs. Therefore, in order to use these information assets appropriately you need a customised culture which is aligned to the information needs of the organisation. Tesco provide us with a good example of this cross-over in culture definition as information is generally produced at the managerial level and distributed amongst the workforce while it can also be shared amongst line managers and employees at all levels throughout the organisation. An enquiring culture is also used to develop certain areas of the business to enable future profitability while a discovery culture is in place for Tescos attempted entry into markets such as insurance, banking and Internet broadband. All of these points convey Tesco as a multi-culture organisation where different sectors of their business follow different cultures. As we have discussed, the behaviours and attitudes of a workforce can have a profound effect on the success of an organisations performance. For this reason, the information culture must match the requirements of employees in order to facilitate a successful information strategy. Trust and receptiveness are just two behavioural traits which must be monitored in order for employee acceptance. The importance of considering these factors is agreed by Ferguson et al. who state that sustainable competitive advantage will rely on two very human characteristics: insight and trust (Ferguson et al. , 2005 p58). From this point, we can conclude that the consideration of human aspects is vital for the strategic success of information and without an information culture, it can be very difficult to monitor and influence the behaviour and attitudes of the workforce. References Ferguson, G., Mathur, S., Shah, B. (2005). Evolving From Information to Insight. MIT Sloan Management Review, 46(2), 51-58. Marchand, D.A. (1995, 8 December). What is your companys information culture? Financial Times, pp. 10-11. Ward, J., Peppard, J. (2002). Strategic Planning for Information Systems. West Sussex, England: John Wiley Sons

Critically assess Jack Donnellys claim that human rights have become a Essay

Critically assess Jack Donnellys claim that human rights have become a hegemonic political discourse, or what Mervyn Frost calls settled norms of contemporary international society' - Essay Example The basic human rights of millions of people around the globe continue to be exploited.3 According to Jack Donnelly, human rights have become a hegemonic political discourse. Based on this assertion, human rights have been diluted with extensive political interferences. Additionally, this statement underlines that the powerful nations are increasingly dictating on the nature of human rights within the poor countries in the developing world.4 This perspective undermines the very goal of human rights-to promote equality and freedom among people from all walks of life. There are numerous perspectives towards the framework of human rights. Racial discrimination is among the most notable dimensions of human rights. This is epitomized by famous human rights activists like Martin Luther King Jr. His contribution towards the cause of human rights remains even today. His ideologies towards human rights have greatly contributed towards making the modern society increasingly equal. Despite the efforts of such people, powerful nations continue to influence other countries on the di rection that is supposedly acceptable for human rights. For instance, the extensive fighting in the Middle-East region over the past decades is a notable dimension of how human rights have become a hegemonic political disburse. Hundreds of thousands have been killed in these fights. In essence, the fighting has been largely triggered by political factors such as clamour for power and dominance. In view of these kinds of aspects, it is extremely pertinent to evaluate Jack Donnelly’s claim about the development of human rights as a hegemonic political discourse. This research narrows down on these perspectives while also evaluating the distinctive dimensions of human rights in the modern world. Human rights comprise of numerous dimensions. Within some contexts, human rights might refer to the prevention of any aspect of human exploitation. Within this context, human rights seek to protect

Project Management Coursework Example | Topics and Well Written Essays - 1500 words

Project Management - Coursework Example It will also correlate the process with necessary stakeholder, risks, and Pestle analysis as strategic tools in understanding the market where the Firm is targeting its business operation. A Gannt Chart is provided to sequentially schedule the desired time frame for Firm’s activities. Introduction There is nothing significant for an organization but to see its operational system working systematically to achieve plans. The Firm needs to adopt a mechanism in hiring employees to safeguard its interest and to ascertain that its human resource will be performing their respective tasks in compliance and in contribution to the achievement to its corporate goals. The management, on the other hand, must provide strategic direction to its employees by comprehensively understanding the risks and developments in the market. Strategic planning will help the company leverage itself from competitors and from the odds of dynamic market. Purpose This paper will explicate the process of recrui ting and selecting employees for a firm to enable enjoyment of optimum performance and achievement of goals. It is also aimed at providing appropriate systematic framework for recruitment strategy to acquire quality workers that could perform tasks and roles (Walter, 2008). Scope The scope of this study is limited only to its application to the firm’s recruitment process for either fix or contractual position. Objective This paper aims to explicate the hiring and selection process as significant in human resource management for the Firm and to correlate the matter to Firm’s performance management using optimized business analyses and strategic management. Recruitment and selection process The recruitment process will include the following steps (Walter, 2008). a. Setting and crafting of hiring and recruitment policy by the human resource department in partnership with the management; b. The management must determine the rationale of the hiring; the job’s purpose , duties, and responsibilities. It must also discuss the relation of the job to the management using job analysis (Gan & Kleiner, 2005). c. determination of positions that will be publicized for hiring; d. Identifying strategic areas where information on hiring are posted, advertised or announced. The posted information must clearly indicate the position available; the requirements needed from applicants; the skills needed; and the exact location of the office (Walter, 2008). e. Set actual date of examination and interview; f. Those who academically or skillfully qualify will be subjected for training and coaching (Guest &Conway, 1997; Harrison, 1997; Salman, Arnesson, & Shukur, 2009). g. Signing of contract for hired employees. This is the logical process about how the recruitment and selection procedures be enforced. The hiring policy will be the legal basis in laying down the contractual relations and the terms of employment. It’s often assumed that this is in consonance t o existing labor policy of the location where business is in operation. The publication or advertisement is the process of popularizing the vacancy to gain attention from possible applicants. The management must have thoroughly evaluated the hiring using job analysis to determine the relation of employee to the management. The examination will test the analytical capacity of the applicants and the interview will also help

Code of Ethics Essay Example for Free

Code of Ethics Essay The primary purpose of a code of ethics is to safeguard the welfare of clients by providing what is in their best interest. It is also designed to safeguard the public and to guide professionals in their work so that they can provide the best service possible. All professional counselors are obligated to perform by a code of ethics. The American Counseling Association (ACA) provides guidance in resolving moral problems that professionals may encounter, whereas Christian counselors not only abide by the ACA Code of Ethics but also by the American Association of Christian Counselors AACC code, which promotes excellence and brings unity to Christian counselors, and gives honor to Jesus Christ. This paper will address the broad similarities and differences between the two codes, as well as comparisons in the specific areas of Confidentiality, Sexual Intimacies and Discrimination. Codes of Ethics Comparison A code of ethics is a systematic statement of ethical standards that represent the moral convictions and guide the practice behavior of a group (Clinton and Ohlschlager, 2002). † With that in mind, every counseling discipline has an ethics code which is continuously revised and updated to stay current with emerging issue, and to promote elevated clarity and direction to the profession. Thus, the ACA and AACC codes of ethics were both created to assist their members to better serve their clients. They also define values and behavioral standards necessary for ethical counseling. Yet while they are similar in intent, they are distinct in their foundational premise. General Similarities and Differences Both codes stress the importance of â€Å"promoting the welfare of consumers, practicing within the scope of one’s competence, doing no harm to the client, protecting client’s confidentiality and privacy, acting ethically and responsibly, avoiding exploitation, and upholding the integrity of the profession by striving for aspirational practice †(Corey, p. 6). However, the biggest difference between the two codes rests in the streams of influence, whereas the AACC code is rooted in a biblical worldview. In other words, the primary goal of the AACC is â€Å"to bring honor to Jesus Christ and his church, promote excellence in Christian counseling and bring unity to Christian counselors† (AACC, 2004). However, the ACA’s goals are educational, scientific, and professional. It strives to enhance the quality of life in society by promoting the development of professional counselors, advancing the counseling profession, and using the profession and practice of counseling to promote respect for human dignity and diversity (ACA, 2005). The primary goal of the AACC is â€Å"to bring honor to Jesus Christ and is church, promote excellence in Christian counseling and bring unity to Christian counselors† (AACC, 2004) Specific Comparisons Both codes express a high priority on client confidentiality. Also, they express the value of discussing and securing written consent from the client. They also both discuss the importance of client disclosure in that protecting confidential communication is always the first response of the counselor. The counselor is mandated to disclose information in life threaten or abusive situations. However, the distinct difference between the AACC and the ACA is in the area of privileged communication. While both associations require that counselors do not disclose client information as it relates to training, research or publication, the AACC adds that â€Å"Christian counselors do not disclose confidential client communications in any supervisory, consultation, teaching, preaching, publishing, or other activity without written or other legal authorization by the client† (AACC, 2004). The ACA and the AACC codes differ greatly in the concept of sexual Intimacies. In fact, The ACA (2005) used the term â€Å"sexual or romantic interactions or relationship†. In other words The ACA (2005) does not forbid, but sets guidelines pertaining to any participation of sexual or romantic interaction with any current or formal clients for a period of 5 years following the last professional contact. However, the AACC declared that all forms of sexual interactions or relationships outside of marriage are unethical. The only exception to this rule is marriage, which the AACC (2004) declared as â€Å"honorable before God†. Thus, guidelines have been appropriated to allow for such a case. In addition, Christian counselors are also forbidden to counsel current or former sexual partners and or marital partners. (AACC, 2004 )Discrimination can result in serious problems for both the people that hold them and the people that they are prejudiced against. Both associations agree that non-discrimination is the best practice, for clients should not be denied service based on age, religion, sexual orientation etc. However, the AACC maintains its biblical perspective in that counselors are to encourage biblical principles. While Christian counselors must not discriminate, they also cannot condone certain practices that conflict with biblical principles. For instance, in the area of sexual orientation, Christian counselors will not deny service. However they will â€Å"encourage sexual celibacy or biblically prescribed sexual behavior while such issues are being addressed† (AACC, 2004). Conclusion There are many similarities and differences relating to the code of ethics for the American Association of Christian Counselors (AACC) and the American Counseling Association (ACA). Through these areas we realize that the code of ethics sets boundaries and regulations for all professional counselors and without them, counselors could not be effective or productive in their true calling.

The decisive stage of Balkan civilisational development :: essays research papers

In the last decade of the 20th century, the Balkan region and the broader area of South Eastern Europe, a number of states with old traditions or new emerging transformations, have entered into a recurrent, historically decisive stage of their civilisational development. The characteristic parameters are: †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  an exceptional dynamism, instability and contradictory processes, events and phenomena; †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  noticeable and periodical ethnic - minority, confessional, territorial and other problems and contradictions which unfavorably influence the general stability of the region and mutual relations among the Balkan states; †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  non - equality of the countries from the region regarding the guarantees of their national security which depends on whether they are members of the European and Euro - Atlantic economic and political structures and organizations or not; †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  an imbalance in their arms and armed forces as a result of the accumulated differences in military and economic potentials of the states in the region and the old bioc approach to the composition and implementation of the agreements in this area; †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  periodically tense socio - economic problems and crises, which have turned into a characteristic feature of the internal political situation in the states of the region; †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  the strong aspirations of all countries in the region, bar none, towards an accelerated, full and equal integration into the European economic, political and military structures, combined with attempts at establishing and strengthening mutual confidence, cooperation and a general Balkan dialogue; †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  the continuing geo-political restructuring, both relations to the political powers in the countries of the region and in the sub - regional and regional levels. The basic factors from a political, economic, military and humanitarian point of view influencing the various components of the geo - political situation and security in the Balkans and South Eastern Europe at the end of the XX century, can be characterized by the fact that, in addition to their individual relevance, they most often occur in combination and are manifested with different strength and intensity in each Balkan State respectively. From a political aspect, this group of factors has the strongest effect on the changes in the geo - political status quo and preserves its leading role at the present. Some of the more relevant factors among these are the following: †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  A major change in the geo - political configuration of the region and the appearance of a number of new sovereign and independent states as individual subjects in international relations; a new formula emerged: 11+2 states in the region (until the beginning of the 90's when there were 6+1);

Lake Malawi National Park Essay

The aim of sustainable tourism is to ensure that development is a positive experience for local people; tourism companies; and tourists themselves. 3 Ecotourism that focus on wildlife and nature started in malawi in1980. Some research indicates that such tourism may not in fact benefit these communities–as it might lead to them becoming dependent on the tourist economy, without developing skills that would allow them flexibility in the economy and be more of a long term guarantee. But despite this optimistic objective, sustainable tourism is still not widely understood. For a start, ‘sustainable tourism’ is not necessarily ‘ecotourism’. Dave N. et al(1988) , however, has indicated that such tourism may not actually be good for environment, or for the people who experience this attention. Safaris in Kenya, for example, are undoubtedly ‘ecotourism’. But Kenya is full of cases where lions have been forced into erratic behaviour because of excessive tourists, or where the local Masai people have failed to benefit from this kind of development. More importantly, ‘ecotourism’ does not involve more mainstream beach-or city-based tourism, where impacts are much greater than any nature-based tourism. Sustainable tourism, therefore, is an attempt to improve the impacts of all types of tourism, and this 3 Twan H. (1999),Tourism in developing countries. p. p-125 1 Literature Review 2 implies seeking ways to build partnerships between tourism companies and local governments or managers of resorts. 4 Ecotourism a form of tourism that focuses exclusively on wildlife, nature, or â€Å"exotic† cultures. Some argue that it is environmental tourism5. Sustainable development is a development that meets the needs of the present without compromising the ability of future generations to meet their own needs. The notion â€Å"quality of life† includes everything that influences the situation in which people live. Hence, it includes much more than material consumption. It is intended to capture the importance of health, culture, and nature. there are two important restrictions, though †quality of life† doesn? t include the welfare that people derive from their from the children? s consumptions . likewise, only natures instrumental value(ie, value in its own right regardless of human experience); a vague term used to market anything related to nature or 4 David N. et al. 1988)

George And Lennie Relationship Analysis - 871 Words

In the novella Of Mice And Men by John Steinbeck, the relationship between Lennie Small and George Milton is complex. Lennie and George are two companions who look for work and brave the hardships of the Dust Bowl and the Great Depression together. Although Lennie and George are both grown men, their relationship resembles more of a child and a single parent, or a boy and his dog. Lennie is portrayed as animalistic and childish through his behavior and Steinbeck’s comparisons. This reveals the crucial power dynamic in George and Lennie’s relationship. In the beginning of the novella, Lennie is portrayed as innocent and dependent on George. When Lennie had a mouse and George asked for it, Steinbeck describes Lennie’s reaction†¦show more content†¦Burns continues by saying that unpropitious events occur, even in the lives of the everyday man. Burns implies that the mouse should consider himself lucky because it cannot think about the past; it only focuses on the present and the future, while men dwell on the past. Lennie and the mouse have similar characteristics; just like the mouse, Lennie cannot remember the past. In the novella, George gets frustrated with Lennie for always forgetting things. When Lennie could not remember why they had left Weed and why they were going somewhere new, George says â€Å"...[s]o you forgot already†(4). In Steinbecks Of Mice and Men, Lennie is a metaphor for the mouse, and George a metaphor for men. George can look back on the past, which is why he carries the responsibility of Lennie. Lennie is again given animalistic character traits. Steinbeck does this to create a dynamic in Lennie and George’s relationship, that of a man and animal. In which George is the responsible one who looks out for Lennie. The parallels between Lennie and George’s relationship and the relationship that their workmate, Candy had with his dog reaffirm the power dynamic between George and Lennie. In the novella, Candy must kill his dog because it is old and weak. Candy felt such extreme regret when it came time to kill his dog, that instead of doingShow MoreRelatedGeorge And Lennie Relationship Analysis801 Words   |  4 Pagesparent? George and Lennie’s relationship is similar to a parents and childs relationship. In the book Of Mice and Men by John Steinbeck, George and Lennie are working men during the Great Depression. Lennie is a little kid in a big man’s body, while George is a short-tempered man who looks after Lennie. Lennie has a mental disability which is why he needs George to help him survive. Due to George constantly helping Lennie, Lennie has become reliant on George. 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