Job Title Costumer-Service

Job Title Costumer-Service Representative Agent Job Summary Serves customers and sellers in half. Com by providing information and services. Acts as a connector from costumers, sellers and the employee in half. Com towards on questions, deal with and help resolve any customer complaints, and improving the costumers satisfaction related to service and activities in half. Com. Maintaining the relationship between costumers and sellers accordance with the company's guidelines and policies. Relationship Reports to : Supervisor of Customer ServiceSupervises : Costumer Service staff in e-Bays facility In Salt Lake City Works with : Employee who has responsibilities on database and human-resources worker External Relationship : Buyers and Sellers Qualifications Education : Diploma or bachelor's degree In field Communication, Business, and Management Ability Communicate clearly and professionally, both verbally and in writing Strong detail orientation and communication/listening skills. Has a pleasant, patient and friendly attitude Strong decision making and analytical abilities Skills Basic computer and technological knowledge Administrative procedures and information processingCustomer relationship principles and practices Essential Responsibilities Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem: selecting and explaining the best solution to solve the problem Questions 1. Does the day diary include sufficient information ? Yes, The day diary provides sufficient information describing how Mr.. Ryan Job summary and Job description of Bill Ryan does in a day. 2. Identify the specific Information In the article that you found useful The specific information that I found useful in the article is about the mechanism of hones and emails. . What additional information do you require ? How would that information help you? Additional information that I need is detail information about the Ryan supervisor and ho w is reporting and whether he is reporting directly to team leader, supervisor, and any other person. I need information about Ryan supervisor structure to write his reporting responsibilities. I also need information about how he communicates with the co-worker and supervisor either through email or telephone or any process and how much salary of Bill Ryan each months.

Home Depot Essay

Organizational talent is where the organization has the best of the best personnel in as its staff. This covers all the departments of the organization from subordinate staff, production staff as well as the technical staff. Having such a staff base can be advantageous to the organization in terms of efficiency and quality service delivery. The Home Depot Company is one such organization that has the very best personnel as members of its staff. According to Bullard (2010), there are a few basic tactics in which and organization can make maximum of use of its organizational talent and they are: Remove your Constant Underperformers: It is a waste of resources to pay an employee whose performance is not worthy talking about. Therefore in order to remain with employees who can perform, it is wise to get rid of the nonperformers. This is one strategy that the Home Depot uses to improve its service delivery. Bad apples: There are many obstacles that an organization encounters in the day to day running of its activities; therefore for there to be smooth running of the business, the organization should get rid of these internal and external obstacles. Hidden gems: Each organization has the â€Å"silent performer†. This is the employee who is never in the limelight but delivers the best services for the company. Discovering this employee and nurturing him through motivation is the best way that an organization can use to ensure that the organizations talent is maximized. High-quality outside hires: Short term outsourcing can be beneficial for the company especially in technical areas. The human resource department should always be on the look out for those potential employees who can add value to the business and hire them when need arises. The Home Depot as an international brand intends to use the following management techniques to gain a competitive advantage in the Do It Yourself industry (Hewitt, 2007). Performance Management: The performance management allows the company to evaluate the individual performance of its employees and as such it can able to tell which employee fits in which department and how to ensure they deliver the best service for the company. Compensation Management: Nothing can be more motivation an employee as being rewarded for good performance. The Home Depot Company is one such company that ensures that its best performers are recognized and rewarded. This gives them more moral to perform and deliver quality work for the company. Learning Management: Employee training forums help them to be able to learn about new production as well as sales and marketing and as such they can be able to diversify and produce more quality goods. The Home Depot intends to use this management feature to ensure that their staffs especially in the production sector are well trained and conversant with the latest market trends and designs. Social Networking: Social networking can also be referred to as team building, even thou this concept is not new at the Home Depot company, it seeks to improve it and come up with diverse methods of networking and team building. Discuss the Key Channels that Home Depot Developed for Recruiting Talent By recruiting talent, the Home Depot has been able to build the following key basic channels of organization management as well as customer relationship management. The Home Depot has been able to discover capabilities that can be used to determine the success of the customer experience as well as the customer relationship management (Hewitt, 2007). Some of the capabilities include the design and implementation of viable customer relationship management (CRM). This will be used to ensure that clients’ needs are well taken care of. Another key channel that the Home Depot developed by recruiting talent is that it has been able to determine the most productive channel for each department. This has ensured that the level of production in the organization is on steady upward progress in each and every department (Hewitt, 2007). The last key channel of development that the Home Depot develops by talent recruit is that it has been able to build a mutual relationship between itself and its various business partners and associates. This has helped it to ensure that there is smooth running of businesses it the various franchises that it operates in and outside America. Discuss the Critical Programs used by Home Depot to Keep Talent in their Pipeline  The Home Depot has put in place a few programs / strategies that are meant to ensure that the staff it hires are not tempted to jump ship and search for greener pastures but they stay committed to their work. For the new recruits, they are first guided on the various functions of the department they will assigned to, after which they are given a challenge to undertake (Hewitt, 2007). The talent will feel â€Å"empowered† by the challenge given to him / her and will strive to deliver the best, however the management is always on the standby to ensure that they are given any support that they may require. In addition to that, the skilled talents are allowed to try out a variety of roles before they can be advised on the best carrier choice to take. Finally the talents are given an opportunity to try out new innovations and ideas that they might have, by so doing the talents will feel appreciated and as such it will hard for them to leave the organization (Hewitt, 2007). Discuss Three Lessons Learned by Home Depot related to Talent Management. Some of the lessons that the Home Depot learned in relation to talent management are: Investing in talent, give programs time to work, listen and respond to naysayers. Listen and Respond to Naysayers: In every organization, there is always positive and negative criticism coming in from all quarters. The Home Depot has learnt to use the public relation skills by always giving a positive and promising feed back to any criticism that is raise against it. In so doing the company has been able to draw admirers from different regions of the world. Youth Investment: The youths can be used to determine the future of an organization, this is because of their willingness to work, learn and deliver. The youths are also innovative and filled with creative ideas. The Home Depot extensively invests in the youths in all sectors and departments. The youth are then given the responsibility of delivering quality serviced for the organization. Time: The rush by most organizations to have instant results is what makes the programs the implement fail, however when it comes to Home Depot, it has learnt to give time for the programs it implements to develop, mature before the results trickle in. y so doing, the company has been able to reap maximum inputs from the output it gives. Summation / Conclusion The Home Depot Company is a sure that with good planning and implementation, any business can grow into an empire in the shortest time possible. In addition to that investing in youth talent is another way for a company to expand rapidly. The Home Depot should spread its customer base to other untapped market like Africa where there is a lot of potential.

Media ethics Research Paper Example | Topics and Well Written Essays - 2500 words

Media ethics - Research Paper Example The media is important in information dissemination in the society. However, this would never be realized if some ethics are not observed. There are several areas where ethics is observed in the media sector. I am a journalist by profession hence I have a vast knowledge with regards to the ethical and legal implications in this career. As journalists, we act as the eye and the mind of the public. It is through our work that the public get to know the happenings in the nation and the world as a whole. We are the role models of several people, more so the teenagers, who tend to dress, act and behave the way we do. I must admit that journalism is one of the complex careers because everyone is watching, any slightest mistake or misconduct will go into record. This may make one lose his/her job or even arrested depending on the seriousness and nature of the misconduct. There are set of ethics and law that is meant to guide us while we interact with the public. The difference between law a nd ethics is that ethics is the good characters accepted by both man and God, but their violation has no legal consequences, while law is a set of regulations whose violation has some legal implications like an arrest or charges. ... This is mainly common in the political arena where a certain political leader may use his/her power to influence the news read to the public. Certain journalists may also decide to manipulate news content on the basis of personal interest. There is no specific law describing specific legal consequences to such act, but one may lose the public favor and lose his/her job. External stakeholders like advertising companies may cut their links with such media company. Social researchers indicate that major civil and international wars have been sparked by the manipulation of the actual facts. The public will have no time to evaluate the news but take it the way it is being read. Manipulating the news is like lying to the public which not only unethical but demoralizing. For instance, think of a situation a certain media house have used to announce hunger in a certain part of the country so that other citizens to rescue the situation, only to later realize that the hunger was faked so that some regional leaders could make personal gains. This would kill the trust between the public and the media company. The truth is another ethical issue in the journalism. The main aim of the media sector is keeping the public on the truthful side. A certain government may hide some issues from the public out of personal greed, but is the role of the media to reveal truth to the nation and the world as a whole. Media without truth is considered dead because it serves its purpose. The current constitutions of several democratic nations regard media as an independent entity and freedom of expression. This enables the media to report any situation the way it is. Language is another important ethical matter in the media sector. Ant media

Case study Example | Topics and Well Written Essays - 1250 words

Case Study Example Issues After he recruited the class of students in April Carl Robbins had to perform a series of human resource activities to incorporate the recruits into the company. The activities included training schedule, orientation, manuals, policy booklets, physicals, and drug tests among other issues. Carl gave his word to the operations supervisor, Monica Carrols, that everything would be ready on time. By June 15th when Carl verified the paperwork some of the new recruits did not have their transcripts of file or their applications completed. None of the recruits had taken the mandatory drug test and the employee manuals were incomplete. The use of mandatory drug testing helps create a safer working environment (Sofsian, 2011). Another issue was that the room Carl separated for training was being used by the IT department for the entire month. Carl had double booked the room. Alternative Solutions Carl Robbins created a lot of problems due to his inability to coordinate activities correc tly. Coordination is very important in order to achieve business goals (Blurit). Carl should have planned things out better and if he needed help it was his responsibility to ask for more resources to be assigned to his department such as a personal assistant. Based on the circumstances an alternative solution could be to cancel the recruiting efforts. This option would eliminate the problems of the recruited employees not being ready for work at the June deadline. A disadvantage of that option is that it would make Carl look bad in the eyes of the other executives of the company. Carl could do some damage control explaining that the IT department took away his ability to train the new employees. ABC Inc. needs the influx of new labor in order to comply with their needs. Due to the mess with the recruited employees the company could fire Carl Robbins from his position. Employers should follow precise steps when firing employees to avoid wrongful termination legal problems (Urgentbus inessforms, 2011). Based on that option the company would lose a recruiter that was trained by the company six months ago. The option would place all the blame of the problem in the hands of Carl Robbins. The option would establish that ABC inc. is not tolerant of administrative incompetence. A problem with this option is that the company would not receive the new labor requirement it needs on time. The company already has a group of excellent college recruits that the firm needs to provide an influx of youth and potential to the company. A third alternative solution is to give Carl Robbins more time to take care of the human resource tasks that Carl was unable to complete on time. In order to ensure that Carl does not mess up again in this process the company should assign a special task force to oversee the progress of Carl. The task force can be composed of one to three human resource specialists. These human resource specialists would work in alliance with Carl to get all the th ings that need to get done on time. The special task force would only oversee Carl’s recruiting efforts work for this first round of recruiting. In the future once Carl receives the proper training to perform the job himself Carl would work independently in his recruiting efforts. Carl Robbins recruited a group of college recruits that had excellent credential to fulfill the human resource

Business Ethics Essay Example | Topics and Well Written Essays - 1500 words - 12

Business Ethics - Essay Example Along with this the management accountants also use the financial statements and the statements like cash flow, fund flow (which are not published in the annual reports) and they formulate a plan about the further steps that should be taken by the management so that the company can use the available resources optimally and can perform better. If the accountants doing fraudulent while preparing the statements then the objective of the company can be hampered. The external stakeholders would fail to take the right decisions and the management accountants can’t plan successfully. So protecting the interest of the stakeholders it is necessary to maintain the accounting ethics properly by the company management. The accounting bodies has prepared some rules, the companies are bound to maintain those rules for protecting the interest of the stakeholders. The paper describes the issue of ethics in accounting; the importance of the ethics rules of AICPA is also discussed. A case study will also be discussed by the researcher for depicting the importance of ethics in accounting. Doing fraud in the financial statements is an intentional activity for making the balance sheet stronger, for showing higher profit of the company in the financial year. For showing higher profit than the actual the accountants shows higher value, higher revenue. Enron, the company in the energy sector started its business in 1985. In the 1990s the company’s growth was fine. The growth of the company made it one of the best companies in the world. In Standard and Poor 500 index the growth of the company was also good. But the lack of transparency was the cause of the downfall of the company. Their business model was complex and they used to do unethical practices. The company used to recognize the revenue even when the deal was signed between the two parties. Government deregulation was also a factor for their downfall. Enron used the Special Purpose Entities for accessing

Answer questions by doing research Essay Example | Topics and Well Written Essays - 250 words

Answer questions by doing research - Essay Example The designs are also different given the vast environmental influences on their operations. Uniform load in bridge building is a way in which load is spread over a beam so that each unit of length has equal weight. This means the COG of such a bridge is balanced hence cannot topple. A specific force is calculated as a non-gravitational force per unit mass (Balmer pg. 78). Eads applied his equations in the cantilever form while constructing the bridge. The equation involved the testing of every part ensuring an adherence to the rigid specifications concerning ‘elastic limits’ and ‘modulus of elasticity.’ Purification of iron ore involves heating of coke to about 1500 degrees centigrade by pumping hot air. This makes the rocky impurity in the ore to react with limestone forming calcium silicate which will float on the surface of molten iron (Balmer pg. 46). It’s the first cheap process of producing steel in bulk from molten pig iron. The procedure involves the purification of iron by way of oxidation which increases the temperature of the iron mass while keeping it molten (Balmer pg.

TOMS Shoe Integrated Marketing Communications Plan Essay

TOMS Shoe Integrated Marketing Communications Plan - Essay Example The marketing objectives of the company is to increase the purchase of TOMS shoe among the youth including college students, those who have recently graduated and in general those below the age of 35 years. In addition, the company in its objectives aims at increasing its market share by 20% in the next 3 years by aggressive marketing using advertisements and other outlined promotional techniques. The communication objectives of the company are geared towards increasing by 30% the target audience that is aware of our products during the first year of implementation. It is also the company communication objective to increase the traffic on our website by 40% in the first year of operation. Further the communication objectives of the company are directed towards increasing the number of customers by 15% in the first year. The ultimate objective of the company communication is to increase our overall presence in social networking sites operating in the country and the globe at large.Pre vious research conducted on marketing to the youth has yielded some less positive results. Marketers consider this group as the hardest one to reach. The marketing initiatives will have to be both convincing and interactive with the prospect of dialogue between the company and the youth in a bid to getting feedback on the quality of the products and also on the nobility of its objectives.   The strength of TOMS shoe is that it has a noble cause attached to its marketing initiatives.  ... The ultimate objective of the company communication is to increase our overall presence in social networking sites operating in the country and the globe at large. 1.2 Challenges Previous research conducted on marketing to the youth has yielded some less positive results. Marketers consider this group as the hardest one to reach. The marketing initiatives will have to be both convincing and interactive with the prospect of dialogue between the company and the youth in a bid to getting feedback on the quality of the products and also on the nobility of its objectives. 2. Situational analysis SWOT Analysis The strength of TOMS shoe is that it has a noble cause attached to its marketing initiatives. The fact that one shoe bought will lead to another being donated to African poor is bound to elicit support from the young people who are the target for the designs of shoes to be marketed. The marketing initiative will ensure that customers will spread the goodwill message to others and in turn will create long time loyalty to the brand. One weakness that the brand has is that it is new. Therefore, it will face stiff competition from the already established brands. The brand will also be under immense scrutiny due to the cause that it will further and customers will want to reassurance that what the company preaches to do is what it actually does. This will require additional capital in reassurance of customers. An opportunity presented by this initiative is that it is the first of its kind and therefore may elicit support for the cause in people who always desired to be charitable but could not have had the opportunity to be. The greatest threat to the

Exam Questions Article Example | Topics and Well Written Essays - 1000 words

Exam Questions - Article Example This argument is also explained in the 2008 National Defense Strategy (NDS) document. â€Å"The most important military component of the struggle against violent extremists is not the fighting we do ourselves, but how well we help prepare our partners to defend and govern themselves† (NDS 2008, P8). This statement, found in the national defense strategy of 2008 helps one understand President Obama’s words better. He does not seek to eliminate the extremist threat from Afghanistan simply through brute force. Rather, he advocates sending additional troops to the country to stabilize the situation there and create an environment where the Afghan security forces can be trained to hold their own against the extremist threat. Once that task is accomplished, the US would not need to be an active participant in the war against Al Qaeda and its associates in the country and could withdraw its troops subsequently assured that no threat to its own national security would be foster ed in Afghanistan. 2. The 2008 national defense strategy clearly states that its intent is to counterbalance the DoD’s hitherto approach of concentrating on conventional warfare through a ‘mastery of irregular warfare’. ... The 2008 NDS aims to focus on winning wars such as those in Iraq and Afghanisthan through more than just sheer military power. It recognizes the threat posed by their enemies in the more overt forms visible today as well as the less obvious ones such as the manipulation of global opinion through mass communication venues and through exploitation of international commitments and legal avenues. The strategy also advocates bolstering intelligence capabilities to detect and analyze new forms of warfare and come up with strategies and approaches to counter the same. One can take the attitude of the US towards Afghanistan as a fitting example of this new approach. Rather than simply annexing the country and weeding out elements of extremist violence posing a threat to their national security, the US has chosen to help the people of the country gain control of their own lands and successfully defend it from the Al Qaeda and Taliban. By doing so, they not only weaken their foes in the countr y, but also make the country impervious to their influence, effectively cutting them off from the safe haven and the weapon supplies that they hitherto enjoyed over there. By concentrating on irregular warfare, the NDS looks to ensure a lasting and less expensive (in terms of funds as well as loss to life and property) war for America’s security. 3. The US foreign policy towards Somalia, as mentioned in the 2007 report, aims to eliminate the terrorist threat in the country and bring political stability to it, by helping the people establish a functioning central government. It also aims to address the humanitarian needs of the Somali people. One of the major interests for the United States of America in Somalia

Make vs Buy Assignment Example | Topics and Well Written Essays - 250 words - 1

Make vs Buy - Assignment Example The restaurant is intended to sell diverse products, which include buffet, pizza, soup, sauces and desserts. In addition, the restaurant will have a self-service soda bar. Although there are other companies such as McDonalds serving the area, the prices of their products are not affordable to most people in Florida. Moreover, these companies do not have physical locations in the area but rely on suppliers. This means that Papa Geo has the potential of competing effectively in the market and possibly gaining competitive advantage (Jeffries & McGrath, 2008). The fact that the products of the company are rare in the market consequently highly demand makes the company more competitive. This will ensure that the company records high sales volume. Moreover, the company will register high sales volume because they produce variety, which gives consumers the ability and freedom of choice. Finally, the company strategy is effective because it attracts children too, which will boost sales since it will be assumed to a family restaurant (Jeffries & McGrath, 2008). The offers given by financial lending institution will be enough in setting up the business and repayment period is reasonable, which will grant the owner the opportunity to repay comfortably. Therefore, the business can be set up but it requires effective analysis and forecasting due to uncertainties in the business environment. Proper financial budgetary planning is fundamental in achieving the company’s strategy. Sale forecast forms the most critical part of this budget proposal because, it is through proper and accurate forecasts in sales that the entrepreneur would be able to determine the amount to repay either in monthly or annual basis. The above sales forecasts are made with the assumptions that one unit in the company goes at $7, and each individual in the 15-minute area purchases one unit

The design book for new home owners Essay Example | Topics and Well Written Essays - 750 words

The design book for new home owners - Essay Example book writer, my father architect and author Eduardo Rozas, for his kindness and devotion, and for his endless support with my career; his selflessness will always be remembered. I have enormous sympathy for homeowners. We all know what a struggle it is to find the home that fits your lifestyle, wish list, and budget. I deal with questions regarding this issue on a daily basis. This is pretty much my life; like the popular saying ‘I am my business, my business is me’. I am a natural problem solver. I was the oldest sister to two brothers and always had to look after them. This is the same way I treat my clients and is partly what inspired this book’s creation. This is a book that will not only help my clients or people I know, but people around the world who struggle when it is time to find that perfect house. In my research for this book I was not able to find a guide or a manual that had all the content needed to not only find the home of your dreams, but to also design it afterwards. This is my professional approach to this problem homeowners and future homeowners face. So here you are about to read my years of knowledge and professional experience. From now on when I am faced with a challenging question from clients, I am proud to say I have a book that may help you achieve all your goals when finding this dream home. I have ten years of experience with residential and commercial architectural and interior design clients, and seven years of studies in the areas of architecture and interior design. Not only have I helped my clients, I have also helped family and friends. I come from a family of architects, including my parents, sister, brother-in-law, and brother. Architecture, design and art are part of who I am and my life. I felt the need to put this knowledge to use and reach a bigger audience. In reality not everyone can afford or feel comfortable hiring an architect or interior designer. Additionally, this world is filled of do it yourselfers.

Effects of Alcohol on the Family Essay Example for Free

Effects of Alcohol on the Family Essay Alcohol Dependence, also known as alcoholism, is a very widespread disabling addictive disorder, affecting 4% of Canadians. Alcoholism may start innocuously, due to the acceptability of social drinking, but over time, can lead to serious health problems, including brain, kidney and liver damage. Although alcoholics seem to be doing the most damage to themselves, they are hurting their families even more. Lesser-known, but just as serious victims of alcohol abuse are the alcoholics’ children. The negative effects start in the womb, where drinking during pregnancy often causes Fetal Alcohol Syndrome, and other defects. After the baby is born, the risks continue, as the children in alcoholic families tend to lack a stable family environment and have a fairly high rate of abuse. These factors, as well as genetic predisposition, are strong precedents to the child developing alcohol abuse problems themselves. These children also tend to show more symptoms of anxiety and depression, and have lower self esteem than children from nonalcoholic families. These factors may also contribute to the likelihood of the child becoming an alcoholic. When a few drinks has turned into a few too many, a few too many times, some may start to suspect alcoholism. This is often how alcohol abuse starts, with acceptable social drinking increasing to the point where the drinker can no longer control their desire and compulsion to drink. Drinking too much alcohol over a long period changes the chemical balance in the brain linked to pleasure, causing the body to crave alcohol. Symptoms of alcoholism are frequent intoxication; drinking and continuing to drink alcohol in appropriate places and times; and often, denial of the problem. Due to the legality and availability of alcohol, it can be very difficult to quit or help another quit drinking, which can result in long-term alcohol abuse. When one has been abusing alcohol for long periods of time, it can cause a number of mental and physical problems, including, but not limited to liver damage, kidney damage, heart disease, alcoholic dementia, brain damage, and a myriad of psychological problems. Alcoholism also comes with a variety of comorbid disorders, most commonly major depressive disorder, and anxiety related disorders (Petrakis, 86). The order of the co-occurrence is not always clear; whether these disorders resulted from the alcoholism, or whether the alcoholism was triggered by the disorders varies accordingly, but regardless, the alcoholic has a much better chance of recovery if both problems are treated together. (Medline Plus) Drinking alcohol during pregnancy has been found to increase health risks to the fetus, especially after the first trimester. Any amount of alcohol may harm a developing baby, no ‘safe amount’ has yet been established; however the more alcohol consumed by an expectant mother, the higher the risks are of the baby developing Fetal Alcohol Syndrome, or FAS. FAS is a series of mental and physical defects that can develop in a fetus during pregnancy if the mother has been drinking. The National Council on Alcoholism and Drug Dependence states that approximately 5000 babies are born each year with severe FAS, and another 35000 are born with milder symptoms. If an alcoholic woman’s first child has FAS, the risk of her second child having FAS as well is a daunting 70%. The range of birth defects caused by FAS can be minor to major, and are nearly always long term. The infant will be born underweight and with an alcohol dependency. A detox period will follow birth, sometimes lasting for up to several months. These babies tend to have brain and skull deformities, and can have very distinctive facial features, such as small eye openings, thin upper lips, and long, flat faces. (Dozois, and Firestone 249-262) (Davis, and Frost 100-101) As the baby grows, learning problems that will keep the child from progressing normally may become apparent. FAS can cause damage to the central nervous system, which may result in severe learning disabilities. Due to this, the child may have problems learning to walk, being able to sleep, and focusing on motor skills; and have speech problems, hearing impairment, and decreased memory recall. They may have low self-esteem, be hyperactive, and be easily angered or frustrated. Mild or severe retardation, emotional issues, the inability to bond and communicate with other children their age are common traits for a child who suffers from Fetal Alcohol Syndrome. It often results in lower and overall academic performance (compared to non-FAS children), and difficulties in reading, writing, spelling, and mathematics. (Dozois, and Firestone 254) Another side effect of alcoholism in the family is the lack of a stable family environment. Alcohol has been known to negatively affect marital relationships, breaking up families, be the cause of suicide, result in unemployment and poverty, and cause or exacerbate child abuse. Over 3 times as many people report to have been previously married to an alcoholic, compared to those currently married to an alcoholic, demonstrating that relationships involving alcohol abuse are less likely to last than sober relationships. Often, if one parent is an alcoholic and the other is not, the sober partner feels that the drinking takes precedence over them and their family. This strongly affects couples with children, as they may effectively lose either parent, or end up being shuttled between them. Worse than losing a parent to divorce is the reality of losing a parent to suicide. The relationship between alcoholism and suicide is very clear, and has been well-documented. Alcohol is a depressant, and can bring on episodes of major depressive disorder. Alcohol abuse is often either self-medication for depression, or the cause of alcoholic depression. Often, alcoholic depression is a combination of the two, a vicious cycle of triggering and self-medicating that worsens one’s emotional state. This despair, combined with possible unemployment; marital, family, and financial problems; and declining health due to drinking, results in more drinking to ‘drink away’ the issues, which can push one over the edge and cause them to take their own life. (Alcoholic. ca) Even if both parents are alive and present in a child’s life, they may not always be the responsible adults and parents they are expected to be. Many severely alcoholic parents are not able to attend to and fulfill their child’s physical and emotional needs, and some may even require the child to prematurely assume the role of the parent and take care of the adult. They may be emotionally and financially supported by their children in cases where their alcoholism is too severe for them to be self-reliant and hold a steady job. If there are younger siblings, the responsibilities of parenting may fall to the oldest child, sometimes in their entirety. This role reversal is unfortunate, but all too common in families where the main caregiver is affected by substance abuse and alcoholism. This also results in the children lacking proper role models to learn from, and as teenagers, are more likely to do poorly in school, or drop out entirely and not pursue post-secondary education. Children of alcoholics have higher rates of truancy, arrest, depression, and addiction than their peers, and are usually more aggressive, obsessive, impulsive, and have lower self-esteem. (Parsons) Child abuse adds to the instability of the life of a child with alcoholic parents. While child abuse, unlike FAS, can also occur in families without alcoholic parents, 4/5 of reported cases involved substance abuse, commonly including alcohol. Alcoholism is also more prevalent among child-abusing parents than those who do not abuse their children, and is more commonly associated with child abuse than any other disorder. The abuse is not limited to physical abuse; it comes in many forms, including sexual, verbal, emotional, and psychological abuse, as well as neglect. There are many reasons and theories behind the facts, all are true to a certain degree in most situations. Some say that alcoholics are generally more violent and prone to aggression, which makes their children a convenient target. The alcohol might be making them aggressive, or they may aggressive by nature, which is exacerbated by the alcohol. Also, since alcohol and child abuse are connected, many alcoholics were abused as children themselves, and as a result, are more likely to abuse their own children. This abuse puts their children at a greater risk of alcoholism, as well as abusing their future children, perpetuating the cycle. Emotional abuse and neglect commonly occur when the inebriated parent cannot correctly assess their own priorities, emotionally (or physically) abandons their child, or does not treat them as a parent should. Regardless of the reason, child abuse results in the children doing poorly in school, having self-esteem issues, anti-social behaviour, having feelings of guilt and shame, and suffering from depression. Abused children are also much more likely to grow up to abuse their own children, and to have substance abuse issues of their own. (Widom and Hiller-Sturmhofel 52-57) Despite the obvious hope that a child with alcoholic parents will learn from their mistakes and grow up to be an addiction-free adult, the opposite is usually true. The children of alcoholics are far more likely to become a product of their environment and develop substance abuse problems, likely including, but not limited to, alcoholism. Without proper role models and examples to base themselves off of, these children tend to fall into their parents’ habits and imitate their actions. Alcoholic parents are also more likely to have raised their children in an environment where alcohol abuse was more common or more accepted than non-alcoholic parents, where they may have been influenced by their peers. Along with alcohol dependency, these children are at a much higher risk of developing other substance abuses issues and addictions, most commonly to benzodiazepines. They are also likely to suffer from symptoms of depression, anxiety, low self-esteem, and obsessive behaviours. Those who manage to stay sober tend to exhibit these characteristics as well. Some children of alcoholics may fall victim to the same traps as their parents, while others excel, possibly due to a desire to do better in life than their parents. (Brooke, et al 1980-1981) Alcoholism is a very tough habit to break, however anyone who desires to try has a multitude of options. There are certain medications in use that may be prescribed as part of treatment, but these usually accompany group therapy or psychotherapy, which is usually found to be the most effective. Alcoholics Anonymous, or AA, is the most common program, due to its availability, anonymity, efficacy, and affordability. It is a free international program based on the mutual support of its members, where alcoholics learn to take responsibility for their actions, and support others through their journeys. It is based on the ‘12 Steps’, which are a set of principles and beliefs that focus on admitting to mistakes and addictions, recognizing a higher power, making amends, taking responsibility, and helping others through their addictions. AA famously schools its members that alcoholism is a disease, and that it is not something that they can control. However despite all the available support, unless those who suffer from Alcohol Dependence genuinely have a wish to get better, and are willing to put the in the time and effort required, their problems often do result in lasting effects, both for themselves and others. (Alcoholic.ca) (Alcoholics Anonymous). References Alcoholics Anonymous. Alcoholics Anonymous: This is AA. Alcoholics Anonymous. Alcoholics Anonymous World Services Inc. , 2010. Web. 28 Nov 2010. . Alcoholics Anonymous. Alcoholics Anonymous: Is There an Alcoholic in Your Life?. Alcoholics Anonymous. Alcoholics Anonymous World Services Inc. , 2010. Web. 28 Nov 2010. . Medline Plus. Alcoholism and Alcohol Abuse. Medline Plus. National Library of Medicine, 15 Nov 2010. Web. 26 Nov 2010. . Parsons, Tetyana. Alcoholism and Its Effect on the Family. AllPsych Online. AllPsych and Heffner Media Group Inc. , 14 Dec 2003. Web. 28 Nov 2010. . Widom, Cathy Spatz, and Susanne Hiller-Sturmhofel. Alcohol Abuse as a Risk Factor for and Consequence of Child Abuse. Alcohol research health: the journal of the National Institute on Alcohol Abuse and Alcoholism. 25. 1 (2001): 52-57. Print. Alcoholic. ca. Alcoholism and Suicide. Alcoholic and Alcohol Treatment in Canada. Alcoholic. ca, 2009. Web. 29 Nov 2010. . Alcoholic. ca. Alcoholic and Alcohol Treatment. Alcoholic and Alcohol Treatment in Canada. Alcoholic. ca, 2009. Web. 29 Nov 2010. . Dozois, David, and Philip Firestone. Abnormal Psychology. 4th Ed. , Perspectives. Toronto, Canada: Pearson Education Canada, 2010. 254. Print. Brooke, S, et al. Familial Loading for Alcoholism and Offspring Behavior: Mediating and Moderating Influences. Alcoholism: Clinical and Experimental Research 34. 11 (2010): 1980-1981. Web. 28 Nov 2010. . Petrakis, Ismene L, et al. Comorbidity of Alcoholism and Psychiatric Disorders: An Overview. Alcohol research health: the journal of the National Institute on Alcohol Abuse and Alcoholism. 26. 2 (2002): 81-89. Print. Davis, Janet Haggerty, and Wendy Autumn Frost. Fetal Alcohol Syndrome: A Challenge for the Community Health Nurse. Journal of Community Health Nursing. 1. 2 (1984): 100-101. Print.

Dynamics Of Globalization Essay Example for Free

Dynamics Of Globalization Essay Two themes emerge from Robert D. Kaplan’s â€Å"The Coming Anarchy. † The first is civilization and de-civilization against all odds. The second is Africa, an example of the group countries that are left behind by civilization. These two themes will be discussed in this essay. The movie â€Å"Girl in the Cafe† is a perfect illustration of what is happening in Africa. The movie took place at a time where most countries have attained a high level of civilization. They have technologies, cultural developments and modern values and concerns. It took place at a time where globalization is at a high level that countries’ leaders meet together to decide the fate of the world. Amidst all their issues stood one issue that not all countries find to be a priority—the condition in Africa and the fate of its people amidst the poverty and difficulties being experienced in the country. It is sad to say that when globalization began to take place, not all countries were able to follow. In fact, even at present, some countries are too attuned to being globalized, but most countries are still struggling with the concept and imagining themselves being globalized and enjoying the benefits that are claimed to come together with globalization. Some countries remain behind their countries’ boundaries by choice, but many remains behind by sheer inability to cope with world developments. Unfortunately, the so-called gap between the rich and poor manifests not only among individuals, but also among countries. Unfortunately, these poor countries are the ones always plagued with issues and hindrances that make it more difficult for them to globalize. Unfortunately, these poor countries are always left behind. It may be asked, â€Å"how did globalization come about? † Globalization may be a need as many people say. In my opinion, globalization is a product of civilization. The world began kept with boundaries. People in the past have limited view of the word. There is an international anarchy, not in the sense that there is chaos and disorder, but in the sense that there is no central government that governs the whole world. Governments are small and order is limited to very small communities. However, people began to explore and discover. They form larger governments and organize into states. Globalization is just a continuation of this—a manifestation of a search for a more advanced civilization. In fact, there were several claims in the past about the creation of an international government. Even at present, an international legal order is manifest, although loosely due to several conceptual and political hindrances such as sovereignty of states. However, it cannot be denied that countries are now forming unions and organizations and building international institutions such as courts and tribunals to govern conduct. The inquiry is therefore clear. â€Å"Will the world organize into a bigger union? † The irony in this question is that many countries such as Africa has not yet achieved the high level of civilization that many other countries have achieved. By not being highly civilized, I do not mean to say that they are savage, but only that they are left behind in terms in terms of political, economic and technological developments. Theirs are mostly a case of lawlessness and crime. Chaos and disorder prevails dues to poverty, disease and inadequate natural resources that are existing in the country. It is like being back during the period before the existence of social contracts where every man is a man for himself. The main concern is individual survival, not the advancement of civilization. These countries who were left behind have not made themselves as civilized and globalized as others countries have made themselves. How can they cope with the new world order that will be established in case civilization and globalization become more advanced? Going back to the question, the articles answer seems to be no. The pattern that may be observed is not integration, but disintegration. Countries are beginning to disaffiliate from their respective unions and affiliations. The reasons are simple, resources are scarce and countries have to fight over these resources to survive. It is â€Å"Africa† in a larger scale. The thing that prevents countries like Africa from assimilating to a grand globalization scheme will prevent many countries from becoming more politically and socially advanced. Worse, it may cause their social and political system to deteriorate, bringing them back to a path where they have already trodden before. That path is a path towards pre-civilization. Anarchy may return. An era of lawlessness and crime may again plague the world. The world may revert to the period before civilization when there is no social contract. The world may go back to a period where it is every man for himself or every country for itself. The pillars of cooperation, which countries have so painstakingly erected may easily collapse in the middle of poverty, need and competition for scarce resources. This prediction may be exaggerated, but it may happen; and what better way exists to show what may happen, but through an exaggeration. It is again a point of interest at this point the situation in countries like Africa. While Africa and other countries are still struggling to achieve the level of civilization and globalization that exist in the world, other countries are already going through the process of de-globalization and de-civilization. Even in de-globalization and de-civilization, they seem to be unable to keep up. Or is it that other countries are the ones keeping up with them in terms of de-globalization and de-civilization? It is in times like this that one may realize why government and laws are important. There may be wrongs committed in the government and it may limit or even abuse individual rights. However, governments create order. In times of difficulties, governments take charge. Governments are necessary in the development of a healthy and orderly social and political system. Law controls people. It may cause evils, but it also controls evils. Law is essential in governance and civilization.

Conflicts Among Co Workers Cultural Studies Essay

Conflicts Among Co Workers Cultural Studies Essay Abstract Due to globalization, more interaction among Mauritian from diverse cultures, beliefs and backgrounds are increasing more than ever before in the working environment. Most people and companies are facing the need to communicate cross-culturally. Therefore, maximizing and capitalizing on workplace diversity has become an important issue for management today. Unfortunately, due to cultural prejudices and ethnocentrism of some co-workers, most employees form culturally diverse workgroups are unable to cooperate and work together in an organization. Thus, it consequently creates conflicts and barrier to communication resulting in an improper business environment. Acknowledgement Chapter 1: Introduction Introduction of the project The purpose of this study is to determine the factors that cause conflicts among co-workers from culturally diverse workgroups. The link has to be established between those two factors conflicts and culture. This study target the whole Mauritian population as potential respondents, being a multi cultural country most of us have experienced at least once the impact that our culture may have on our relationship with colleagues, on our work and people reactions towards us. Communication and mutual understanding among us is sometimes the root to conflict resolution. Thats why throughout the researches and analysis of data much focus would be laid on sources of conflicts, culture impacts, double effects of diversity and communication as a solution to bridge the gap. Problem Statement In a multi-cultural country like Mauritius Island, increased cultural diversity in work places has aroused considerable attention to conflict management and intercultural sensitivity. Diverse workgroups pose several challenges (Egan and Tsui, 1992; Ayoko and Hartel, 2002). However, few studies have investigated these two concepts conflict and culturally diverse workgroups (CDWS) together. The present study aim to bridge the gap in this line of research with an examination between those two concepts situations stated below. Some studies in this area shows that diverse workgroups are hampered by process loss (Milliken and Martins, 1996), high levels of conflict (Egan and Tsui, 1992) and low levels of cohesion and social integration (Hambrick, 1994). Although conflict is not limited to culturally diverse workgroups (CDWs), (see Jehn, 1997; Tjosvold, 1991a, b, c), the potential for conflict in Mauritian companies for CDWs is greater than culturally homogeneous workgroups because of the operation of cultural prejudices, biases and stereotypes as well as value differences (Harrison et al., 1998). These factors are proposed to affect processes such as communication in CDWs (see Larkey, 1996). Previous studies also suggest that a groups demographic composition influences communication between group members because people tend to communicate with those who are similar to themselves (Zenger and Lawrence, 1989). Group members, who perceive themselves as similar, tend to communicate with each other more openly. When group members perceive themselves as dissimilar, communication is impacted negatively. Specifically, demographic diversity is associated with increased problems with communication, co-ordination, dysfunctional conflict and a potential for decreased performance (Pelled et al., 1999). It is argued that communication openness is antecedent to the differing group members reactions to conflict events, which, in turn, are proposed to impact groups task and social outcomes. Aim of Study The aim of this study is to determine whether employees from culturally diverse workgroups are ground for organizational conflicts among co-workers. The present study also aims to assess the role and impact of communication openness as a conflict resolution method among work groups of different cultural backgrounds. Objectives of Study To establish the link that relates conflict to cultural backgrounds in the working environment. (or To establish the factors that leads to cross-cultural conflict in the working environment) Analyzing people mindset towards colleagues from other cultures. Assessing sources of conflict that may arise and its impact within employees from culturally diverse workgroups. Assessing communication openness impact as a conflict resolution method for multi cultural interaction among employees. Outline of Study Chapter 2: Review of Literature Introduction Conflict Nature of Conflict For long conflict has been considered as one of the most important aspect of modern management (Wilson Jerrell, 1981). Augsburger (1992:11) defined conflict as a crisis that forces us to recognize explicitly that we live with multiple realities and must negotiate a common reality; that we bring to each situation differing frequently and must negotiate a common reality; that we bring to each differing- frequently contrasting- stories and must create together a single shared story with a role for each and for both. Commonly, conflict may be understand as a feeling, a disagreement, a real or perceived incompatibility of interests, inconsistent worldviews, or a set of behaviors (Mayer, 2000:3). In todays organizations conflict is viewed as unavoidable in organizations and groups of people due to the complexity and interdependence of organizational life. Theorists are still debating throughout the researches to know whether it is beneficial or harmful to companies. Organizational conflict theorists such as Pondy (1967) and Brown (1984) suggested that conflict is of uttermost importance to the good functioning of an organization; moreover they suggest that much more attention must be focus on the causes and resolution of these conflicts (Schmidt and Kochan, 1972; Brown, 1983). Sources of conflict/Contributors to conflict at the Workplace The possible sources of conflict are poor communication, competition for common but scarce resources, incompatible goals and the like14. Fisher (1997) notes, à ¢Ã¢â€š ¬Ã‚ ¦both individuals and groups have undeniable needs for identity, dignity, security, equity, participation in decisions that affect them. Frustration of these basic needsà ¢Ã¢â€š ¬Ã‚ ¦.becomes a source of social conflict According to Plunkett and Attner (1989), the sources of conflict include; shared resources, differences in goals, difference in perceptions and values, disagreements in the role requirements, nature of work activities, individual approaches, and the stage of organizational development. Gray and Stark (1984) suggested that there are six sources of conflict. These are: 1) Limited resources; 2) Interdependent work activities; 3) Differentiation of activities; 4) Communication problems; 5) Differences in perceptions; 6) The environment of the organization. According to these writers, conflict can also arise from a number of other sources, such as: 1) Individual differences (some people enjoy conflict while others dont); 2) Unclear authority structures (people dont know how far their authority extends); 3) Differences in attitudes; 4) Task symmetries (one group is more powerful than another and the weaker group tries to change the situation; 5) Difference in time horizons (some departments have a long-run view and others have a short -run view). Another author Deutch in camp bell et-al (1983:187) identified a list of sources of conflict. These are; control over resources, preferences and nuisances, values, beliefs, and the nature of relationships between the parties. The classification of conflict is often made on the basis of the antecedent conditions that lead to conflict. Conflict may originate from a number of sources, such as tasks, values, goals, and so on. It has been found appropriate to classify conflict on the basis of these sources for proper understanding of its nature and implications. Dealing with conflict/ Conflicts Resolution Methods/ Conflict Management Styles (techniques) Researchers have identified several modes or styles people use to deal with conflict. While the most widely-understood paradigm for resolving conflict may be that of fight (i.e. to compete and win the conflict) or flight (i.e. to avoid people with whom one is in conflict), it is also common to find managers who have other styles of dealing with workplace conflict. Follett, a classical management theorist, was many decades ahead of her time when she conceptualized three styles of handling conflict domination, compromise, and integration and argued for an integrative approach to conflict resolution (Metcalf and Urwick, 1940). Schmidt and Tannenbaum (1960) discuss four approaches to conflict resolution avoidance, repression, competitive and collaborative with the most appropriate approach depending on informational, perceptual, role, and other factors. Types and levels of Conflicts Thomas (1976) is generally credited for popularizing five general styles or strategies for managing conflict avoiding, obliging/accommodating, dominating, compromising, and collaborating/integrating. He also categorized these styles by two key dimensions: (1) The degree of concern for self, which can also be viewed as assertiveness or how assertive one is likely to be in pursuing ones interests; and (2) The degree of concern for others, or how cooperatively one is willing to engage the other party. Conflict management styles/modes Research on conflict styles suggests that managers tend to use one or two styles regardless of whether those styles are most appropriate for the situation, and that managers respond to a conflict situation based on the way they feel instead of the way they should respond (Aldag and Kzuhara, 2002; Hellriegel et al., 2001; Whetten and Cameron, 2002). Several scholars (e.g. Thomas and Kilmann, 1974) have developed questionnaires to help managers gain a deeper understanding of their dominant style of conflict-resolution behavior and help them determine whether changes in their style could increase their effectiveness in resolving conflicts. The literature suggests that: . Variations of these styles may be appropriate under certain conditions; . Managers should be aware of their dominant style; and . Managers should make a conscious effort to choose the best style for each situation. Based on an extensive review of scientific studies, Rahim (2001) concluded that there appears to be agreement among scholars that the collaborative or integrative style is the superior approach to handling workplace conflicts because it promotes creative problem solving and fosters mutual respect and rapport. They point out that a consistent application of this style offers the greatest probability of producing win-win results for both involved parties. Consequently, in an attempt to achieve win-win outcomes, many scholars (e.g. Fisher and Ury, 1982; Dana, 2001; Cloke and Goldsmith, 2000; Rahim, 2001) have offered specific to do lists or steps. A review of these approaches to conflict resolution suggests that although there is general consensus regarding the basic principles of developing a win-win strategy (see following list), there is no structured, systematic approach to developing win-win solutions to organizational conflicts. The four points of principled negotiation (Adapted from Fisher and Ury, 1982) are as follows: (1) Separate the people from the problem. (2) Focus on interests, not positions. (3) Generate a variety of possibilities before deciding what to do. (4) Insist that the result be based on some objective standard. Recently, Hoffman (2005, 2007) argued that diagrammatic reasoning is useful for bringing hidden knowledge to the surface so it can be explicitly considered by participants in a negotiation or conflict. Hoffman proposes a system referred to logical argument mapping to make such knowledge explicit and makes a strong case for the benefits of diagrammatic approaches in general in communicating and resolving conflicts. We believe Goldratts evaporating cloud provides a structured, systematic way to resolve conflicts while it provides the benefits of the collaborative/integrative conflict resolution style. In addition, the EC is a logical diagramming approach that we believe provides the significant benefits enumerated by Hoffmann (2005). In essence, it provides managers and co-workers a mechanism to effectively manage their reaction to conflict and be a part of the solution to difficult situations. Another conflict resolution method used today is Mediation is another way of conflict management. Bentley (1996) describes mediation as a form of problem solving process where a neutral third party assists disputants to reach a mutually acceptable agreement. Culture and Conflict / Cross-Cultural Conflict Culture refers to systems of meaning values, beliefs, expectation, and goals shared by a particular group of people distinguishing them from members of other groups (Gooderham and Nordhaug 2003 pg 131; Schneider and Barsoux 2003, cited in Martin G. 2006). People in different cultures quite often have different ideologies, and such differences are important to decide the way they respond and react in a conflicting situation. Throughout this study, researchers would determine the link that exists between culture and conflict. Culture Culture Background Culture is the manifold ways of perceiving and organizing the world that are held in common by a group of people and passed on interpersonally and intergenerationally (Yuan, 2006, p. 5). According to David Victor, it is the part of behavior that is at once learned and collective, and is therefore, taught rather than instinctive or innate (2001, p. 30). Starting at birth, the infant mind is somewhat like a blank tape, waiting to be filled, culture plays a large part in the recording process (Fisher, 1988, p. 45). Handed down from members within the larger community, it is gradually reinforced and imprinted into individuals mind as time progresses. Culture directly influences the way in which people within the context communicate, and the way in which they perceive each other (Victor, 2001). As a result, one organizations conduct, developed in a particular environment and reflecting the local staffs cultural identity, may not be applicable to another culture. People around the world are similar as well as different, they are similar since they share common characteristics, and at the same time they are different since each one of them have been born and brought up in different cultures having different set of values. According to Naylor (1997), all human beings are fundamentally the same, but culture makes them different and distinguishes them from other groups by creating and developing their own version of culture to meet their needs, desires and goals. In other words, culture serves as an element that helps humans to identify and define themselves. Therefore, Naylor (1997) defined culture as the learned way (or ways) of belief, behavior, and the products of these (both physically and socially) that is shared (at least to some degree) within human groups and serves to distinguish that culture group from another learning different beliefs and behaviors (p. 1). Ting Toomey (1999) also made a similar definition of culture. She defined culture as a learned meaning system that consists of patterns of traditions, beliefs, values, norms, and symbols that are passed on from one generation to the next and are shared to varying degrees by interacting members of a community (Ting Toomey, 1999, p. 10). Cultural Stereotype and Preconceptions Stereotype refers to the simplified viewpoint that one social group holds for the other. Cultural stereotype is attributed to over-generalization, which claims that the cultural characteristic of one individual can also be applied to the group, and ignores the mobile and changeable nature of culture as a whole (Beamer Varner, 2009). Considering mankinds limited capacity to process messages, and todays overwhelming volume of information, it may be helpful for people to try to summarize cultural differences, and establish cultural models. In this sense, some extent of qualified stereotype could be instrumental for it facilitates mutual understanding and learning between cultures. However, when this strategy is adopted generally, undesired effects arise. Generally, because of the stereotyped preconception in our mind, we want to see what we think we will see. Ones cultural belief system learned during socialization, ones experiences, and ones currently salient roles all contribute to the composition of what Bruner has called the individuals expectancy set; what he is set for perceiving in a situation and in other people (Simmons and McCall, 1966, p. 63). Furthermore, due to this mentality, we are not only attracted to things that we anticipate seeing and try to interpret them based on our limited knowledge, but we also disregard or belittle things that deviate from expectations. Cultural Prejudices, Ethnocentrism and Bullying When dealing with cultural aspects there are two aspects that we need to keep in mind, cultural prejudice and ethnocentrism. Cultural prejudice refers to the formation of opinion on certain members of the group grounded on the previous perception, attitude, and viewpoint of the group, heedless of the particular characteristic of the individual (Zhang and Xu, 2007). In cross-cultural communication, people often rely on their first impressions and assumptions, drawing on previous knowledge of the common features of a culture to make conclusions about an individual instead of analyzing behaviors specifically. Ethnocentrism means that a tendency exists within every individual to view his or her own culture as intrinsically better than other cultures (Victor, 2001, p. 36). When we grow up in a particular culture, not only does it shape our disposition and insert certain values and beliefs into our minds, but it also teaches us how to navigate within the environment. The older we grow and the deeper we immerse ourselves in one culture, the more likely we will see the world through a stained-glass window. Thus, it is natural for people to establish a sense of superiority regarding ones own culture over the other, generating a comfort zone in which we live and with which we are familiar. Moreover, self-reference criterion is employed in evaluating the surroundings. Nevertheless, this subconscious sense of cultural supremacy acts like a stumbling block in cross-cultural communication in that it forms a narrow-minded and defensive cultural identity that affects meaningful cultural exchange. In addition, it trains people into the mindset of drawing on a finalized conception to perceive other cultures. Just as cultural scholar and organizational sociologist Geert Hofstede, once said, Everyone is used to seeing the world from their own living rooms window; everyone has the tendency to view foreign cultures as strange while consider their own features as standard. This narrow mentality opens the door for future cultural imperialism, abasement, isolation and dependence which disrupts cross-cultural communication (Yang and Yi, 2006, p. 77). Consequently, with workers mindset of cultural prejudices and ethnocentrism there is a tendency that the employee who is culturally different suffers most of the time from bullying. Einarsen (1999) defines bullying as deliberate or unconsciously repeated actions and practices directed to one or more workers (victims) with the result of causing humiliation, offence, distress, and interference with performance on the job. Especially, bullying behaviors include: aggressive eye contact (glaring or meaningful glances), intimidating physical gestures (including finger pointing, slamming or throwing objects), yelling or screaming at the target, angry outbursts and temper tantrums, rude or hostile behavior toward the target, accusations of wrongdoing, spreading false rumors about the victim, breaching the victims confidentiality, and making unreasonable work demands on the target (Keashly, 1998). Einarsen (2000) identified two general types of bullying behaviors. Predatory bullying occurs where the victim has personally done nothing provocative to justify the bullying behaviors. In this case, the victim is an accident of a bullys demonstration of power. In contrast, conflict-related bullying occurs as result of highly escalated conflict (Einarsen, 2000). In some instances, the social climate at work creates conflict that escalates into harsh highly personified conflicts where the total destruction of the opponent is seen as the ultimate goal to be gained by parties (Van de Vliert, 1998). In such highly escalated conflict, aggressive behavior is a common tactic used to show resentment about perceived wrongdoings by ones opponents. Although many interpersonal struggles and conflicts are a natural part of human interactions, there is a thin line between interpersonal personal conflict and the aggressive behaviors that are labeled as bullying. In conflict-related bullying, oppone nts value as a person is denied leading to manipulation, retaliation elimination and destruction (Einarsen, 2000). Cultural Diversity Concept of Diversity The issue of addressing diversity is still a difficulty for organizations in this 21st century (Jackson Aparna 2010). Previously, diversity was defined as a characteristic of groups of two or more people and that commonly relates to demographic differences of one sort or another among members of a working team (McGrath, Berdahl, and Arrow, 1995).Van Knippenberg and Schippers (2007) define diversity as a characteristic of social grouping that reflects the degree to which objective or subjective differences exist between group members. Research in workplace diversity has quadrupled in the last few decades, yet, most of the outcomes demonstrate that diversity has paradoxical effects on team processes and outcomes (Joshi, Liao Roh, 2011, Jackson, Joshi and Erhardt, 2003, Milliken Martins 1996, Williams OReilly 1998). Diverse teams have been found to experience process and performance losses, as evidenced by less positive attitudes, reduced communication, and a higher likelihood of leaving a working team (Riordan Shore, 1997). Recent works have also identified the conditions, such as employee involvement that must be in place for diversity to generate organizational benefits (e.g. Yang Konrad, 2011). Cultural Diversity Double Effect and Dimensions Diversity is a subjective phenomenon, created by group members themselves who on the basis of their different social identities categorize others as similar or dissimilar: A group is diverse if it is composed of individuals who differ on a characteristic on which they base their own social identity [OReilly, Williams, Barsade 1998, p. 186]. Loden Rosener [1991] define diversity as characteristics which differentiate one group of people from another along with primary, secondary and tertiary dimensions as shown in the table below Table 1. Dimensions of Diversity Primary dimensions Secondary dimensions Tertiary dimensions à ¢Ã¢â€š ¬Ã‚ ¢ Race à ¢Ã¢â€š ¬Ã‚ ¢ Ethnicity à ¢Ã¢â€š ¬Ã‚ ¢ Gender à ¢Ã¢â€š ¬Ã‚ ¢ Age à ¢Ã¢â€š ¬Ã‚ ¢ Disability à ¢Ã¢â€š ¬Ã‚ ¢ Religion à ¢Ã¢â€š ¬Ã‚ ¢ Culture à ¢Ã¢â€š ¬Ã‚ ¢ Sexual orientation à ¢Ã¢â€š ¬Ã‚ ¢ Thinking style à ¢Ã¢â€š ¬Ã‚ ¢ Geographic origin à ¢Ã¢â€š ¬Ã‚ ¢ Family status à ¢Ã¢â€š ¬Ã‚ ¢ Lifestyle à ¢Ã¢â€š ¬Ã‚ ¢ Economic status à ¢Ã¢â€š ¬Ã‚ ¢ Political orientation à ¢Ã¢â€š ¬Ã‚ ¢ Work experience à ¢Ã¢â€š ¬Ã‚ ¢ Education à ¢Ã¢â€š ¬Ã‚ ¢ Language à ¢Ã¢â€š ¬Ã‚ ¢ Nationality à ¢Ã¢â€š ¬Ã‚ ¢ Beliefs à ¢Ã¢â€š ¬Ã‚ ¢ Assumptions à ¢Ã¢â€š ¬Ã‚ ¢ Perceptions à ¢Ã¢â€š ¬Ã‚ ¢ Attitudes à ¢Ã¢â€š ¬Ã‚ ¢ Feelings à ¢Ã¢â€š ¬Ã‚ ¢ Values à ¢Ã¢â€š ¬Ã‚ ¢ Group norms Source: based on R. Rijamampinina, T. Carmichael, A Pragmatic and Holistic Approach to Managing Diversity. Problems and Perspectives in Management, 1/2005, p. 109. In sum, the presented above research debates that diversity might have positive and negative contributions to organizational functioning depending on its level. The most negative outcome of cultural and workplace diversity was found to be conflict (Jehn, Northcraft, Neale, 1999; Pelled, 1996; Olson, Parayitam Bao, 2007). Workgroup diversity is associated with conflict in teams, both task conflict and relationship conflict (Ayoko, Hartel, Callan, 2002, Chatman Flynn, 2001; Jehn, Chadwick, Thatcher, 1997; Jehn et al, 1999; Pelled, 1996; Pelled, Xin, Weiss, 2001). The conflict resulting from workgroup diversity has the potential to benefit performance if it generates the elaboration of more possibilities and perspectives in problem-solving discussions (van Knippenberg, De Dreu, Homan, 2004). The Meta-analytic research linking both task and relationship conflict to poorer performance have demonstrated that workgroup conflicts often do not result in positive outcomes (De Dreu Weingart, 2003). Additionally, new evidence emerging from another meta-analytical study (de Wit, Greer Jehn, 2011) suggests that while relationship and process conflict are negatively linked with performance, the effect of task conflict on outcomes is even more complex indicating that task conflict is only associated with positive outcomes when the link between task and relationship conflict is weak. There is substantial literature which argues that diversity has performance advantages over homogenous work structures [Cox, Lobel and MacLeod 1991]. First, multicultural organizations have an advantage in attracting and retaining the best talent. The capabilities of women and minorities offer a wider labor pool. Organizations that is able to attract and retain qualified minority group members and keep faith with them through fair and equitable career advancement treatments, gain competitive advantage and derive high quality human resources dividends. Second, a multicultural organization is better suited to serve a diverse external clientele in a more increasingly global market. Such organizations have a better understanding of the requirements of the legal, political, social, economic and cultural environments of foreign nations [Adler 1991]. Third, in research-oriented and hi-tech industries, the broad base of talents generated by a gender-and ethnic-diverse organization becomes a priceless advantage. Creativity thrives on diversity [Morgan 1989]. Fourth, multicultural organizations are found to be better at problem solving, possess better ability to extract expanded meanings, and are more likely to display multiple perspectives and interpretations in dealing with complex issues. Such organizations are less susceptible to groupthink. Fifth, multicultural organizations tend to possess more organizational flexibility, and are better able to adapt to changes. Women, for instance, are said to have higher tolerance for ambiguity than men [Rotter OConnell 1982]. Diversity has some drawbacks which moderate its significant advantages. In problem-solving situations, extraordinary costs in time and financial resources can negate the benefits of synergy, and can even degenerate into dysfunctional conflicts. Diversity does not fare as well under conditions of uncertainty and complexity which may lead to confusion and frustration. Diversity can make it harder to arrive at an agreement on a particular course of action, and can result in negative dynamics and cultural clashes that can create work disadvantages for women and minorities. Traditionally, cultural conflicts between majority and minority group members are usually resolved in favor of the majority groups. This, in turn, creates significant barriers to full participation by minority members in potentially conflict situations. In an analysis of 151 work groups, Tsui, Egan and OReilly [1992] found diversity to be associated with lower levels of psychological identification with group members w hich would tend to detract from overall performance and result in adverse effects on organizational measures of productivity, absenteeism and turnover. Homogenous groups have been reported to outperform culturally diverse groups especially where there are serious communication issues which make it more difficult for everybody to make optimal contributions to the group effort. Higher turnover and absenteeism are special problems identified with multi-cultural organizations. Several research studies since the 1960s have found women and other minorities to be consistently higher on absenteeism and turnover than their majority-member counterparts. In a study of twenty work units, OReilly, Caldwell and Barnett [1989] concluded that heterogeneity in groups was associated with lower levels of group social integration which resulted in higher individual turnover. They concluded that out-group members were more likely to leave the organization. Using a hypothetical company of 10,000 employees, Cox estimated that absentee differences attributable to multiculturalism would cost a company an average of three million dollars per year [Cox 1993, p. 25]. Milliken and Martins [1996] argued that diversity can affect an organizations functioning through four types of mediating variables. First, diversity can have affective consequences, such as lower organizational commitment or lower satisfaction, because people prefer interactions with similar others. Second, cognitive outcomes refer to an increase in creativity and innovation. Diversity can enhance a groups ability to gather and process information and therefore it could result in a greater creativity. Third, a diverse organizational workforce is a symbol of equality. These symbolic effects are important for an organizations reputation. And last, diversity also has clear implications on the communication process within a group or organization, i.e. communication effects. Milliken and Martins typology takes into account the fact the diversity can have both positive and negative effects on the functioning of organizations. Also Benschop [1999] argued that their typology provides a clea r view on the effects of diversity on an organizations functioning. Communication Role of Communication Openness Stuart Sillars(1998: pg 21) define communication as the giving, receiving or exchanging of information, opinions or ideas by writing, speech or visual means or any combination of the three so that the material communicated is completely understand by everyone concerned. Communication has been seen to assist organizations undergoing change by breaking down the resistance among workers and increasing their trust in the impending changes (Graham and LeBaron, 1994). Communication is also considered to be a means of resolving conflicts. When a group is meeting a goal, there are internal and external problems and one of the only ways to resolve the problem is via communication (Appelbaum et al., 1999). Communication is considered to be particularly beneficial when new recruits enter a work place. To make sense and to settle into the new environment, communication is considered to be particularly important (Jablin and Krone, 1987). Communication openness is defined as the ease of talking to each other in the group and the extent of understanding gained when people talk to other group members. According to Pelled et al. (1999), demographic diversity is linked with increased difficulties i

Analysis of the Coca Cola Company Essay -- Businesses Coca Cola Market

Analysis of the Coca Cola Company History "Coca-Cola enterprises Incorporated, employees 66,199 operates, 444 facilities, 47,235 vehicles, 1.9 million pieces of cold drink equipment and sold 3.8billion unit cases in 46 states in the united states, all 10 provinces of Canada and portions of Europe including Belgium, France, Great Britain, Luxembourg and the Netherlands" (Coca-Cola facts 99). An, Atlanta Pharmacist Dr. John Slyth Pemberton founded Coca-Cola on May 8, 1886. The carmel colored ingredients, Coca leaves and kola nuts. Later the drink was striped of narcotics. The drink was first designed as a drug that will help people feel better. Pemberton sold his new drink for 5 cents a glass. Some time later carbonated water was added to the syrup and that is how Coca-Cola was invented. Dr. Pemberton sold Coca-Cola out of the pharmacy he worked at. The pharmacy was owned by, a man named Frank M. Robinson. Robinson suggested "Coca-Cola" as a name for Pemberton's drink. The two men took an old oilcloth sing and hung it in the window saying "Drink Coca-Cola". They averaged nine glasses sold a day. In 1886 Pemberton became sick he sold some of his portions of his interest too Asa G. Candler. In 1888 Pemberton died, and Asa Candler began buying all the out standing shares of Coca-Cola. Candler was and Atlanta druggist and businessman. Candler knew Coke was going to be something big. He then had complete control by 1891 for $2,300. In 1892, Candler and his brother John Candler, Frank Robinson and two other associates formed "Coca-Cola Company" in Georgia. Candler was a master at marketing. He handed out coupons for one free glass of Coca-Cola. He also promoted the beverage by painted walls, Clocks, outdoor posters, serving trays and fountain urns. Candler marketing stragety worked Coke was available everywhere. The sales took off. People started calling Coca-Cola "Coke" They urged the customers to call it by its full name, but "Coke" just stuck. "In 1894, the company opened its first syrup manufacturi ng plant outside Atlanta in Dallas Texas. The following year plants opened in Chicago and Los Angeles. Three years after the Coca-Cola Company's incorporation Candler announced in the annual report: "Coca-Cola in the now drunk in every state and territory in the United States" (History of Coca-Cola Company). Joseph A. Biedenharn, of Vicksburg, Mississippi installed ... ...ola's target areas are grocery stores, recreational areas, shops, malls and sporting events. The mass of distribution to cus Bibliography Bibliography Associated Press. "Coca-Cola Recalls More Tainted Drinks." Boston Globe [CD-ROM], 3 July 1999, National/Foreign Section, p. A4. Available: BOSTON GLOBE File: 631. Coca-Cola Enterprises, Inc. "Facts 1999." Atlanta: Coca-Cola Enterprises, Inc., 1999. "Coca-Cola's Global Dominance." https://www.wiley.com:8082/schermerhorn/ oc/page01.htm (13 Oct. 1999). "Coke Insider." Investors Business Daily. Mahoney, Ed. Distribution Manager for Coca-Cola Enterprises. Group Interview. 4 November 1999. Pendergrast, Mark. For God, Country, and Coca-Cola. New York, N.Y.: Charles Scribner's Son Publishing Co., 1993. The Coca-Cola Company. "Facts, Figures, and Features." Atlanta: The Coca-Cola Company, 1996. "The Coca-Cola Company Overview." Hoover's Company Profiles. wysiwyg:// bodyframe.14/http://ehostweb14.epnet.com/fulltext.asp (23 Sept. 1999). "The Coca-Cola Company." Profiles. http://www.coca-colacompany.com/ world/world.html (10 Nov. 1999). The Coca-Cola Company. "The Chronicle of Coca- Cola: Since 1886." Atlanta: The Coca-Cola Company, 1950.

Delmar The Spy That Got Away Essay -- manhattan project, george coval,

INTRODUCTION This research paper is about the Soviet spy, George Koval, codename DELMAR who penetrated the Manhattan Project. The purpose of this research paper is to identify lessons learned based on George Koval’s activities with the Manhattan Project and not repeat the same Counterintelligence failures in the future. George Koval managed to elude capture and operate virtually unsuspected for the entire length of his espionage career against the U.S. and so little is known about him. Analysis of his activities should prove to be extremely valuable to the intelligence community. BACKGROUND On Christmas day in December 1913, in Sioux City, Iowa, George Koval was born to a family of Jewish immigrants from Belarus, then part of the Soviet Union. George Koval’s father, Abraham was a carpenter and his mother, Ethel Koval was a convert to Socialism. George Koval’s parents maintained correspondence with members of their extended family in the Soviet Union. In the 1920s, they got involved with an American society to help with the resettlement of Jews in the Soviet Union, a Communist organization. This organization was called Idishe Kolonizatzie in Sovetn Farband (IKOR). Since 1928, IKOR’s main focus had been Jewish resettlement in Birobidzhan, a city near the border of Manchuria that Stalin promoted as a secular Jewish homeland. Abraham Koval was the secretary of the Sioux City IKOR branch in the 1920s. The Koval family held strong Communist beliefs that were instilled in George Koval from an early age. While attending high school at Central High School, known locally as the castle on the hill in Sioux City, Iowa, George Koval joined the Young Communist League, and in August 1930 was its delegate to the Iowa co... ...ded over to the GRU (military intelligence) Museum the Gold Star medal and Hero of Russia certificate and document bestowed on Soviet intelligence officer George Koval". Kremlin.ru. President of Russia. Retrieved 2009-06-20. Srebrnik, Henry (2001). Gennady Estraikh; Mikhail Krutikov, â€Å"Yiddish and the Left Diaspora, Ethnicity and Dreams of Nationhood: North American Jewish Communists and the Soviet Birobidzhan Project† Oxford: Legenda Press. Walsh, Michael (May 2009). "George Koval: Atomic Spy Unmasked". Smithsonian. Nora Levin, 1988, vol. 1. â€Å"The Jews in the Soviet Union Since 1917†. Cited from George Koval FBI investigative file, in Andrey Shitov, Op. Cit. Vladimir Lota, Red Star, July 25, 2007 â€Å"His Name Was Delmar†. https://www.cia.gov/library/center-for-the-study-of-intelligence/csi-publications/books-and-monographs/cias-analysis-of-the-soviet-union-1947-1991/

Plastic Bags :: Environment, Pollution

Millions of plastic bags are given out to consumers by supermarkets and stores to carry their goods in. They are also cheap, light, durable, easy to carry and in many cases, free. The most commonly used shopping bag is made of High Density Polyethylene (HDPE). This type is used in the majority of supermarkets and stores. After these bags are used, they often end up in landfills or as litter, roughly only three percent of plastic bags is actually recycled per year (Planet Ark, 2011). The materials used in making plastic bags make them non-biodegradable. According to the science dictionary, 2011 refers to â€Å"these materials cannot be decomposed into environmentally safe waste materials by the action of soil bacteria.† These harmful substances are toxic and take approximately four hundred years to break down, or in this case photo-degrade; which is how plastics made from (HDPE) break down. Since they are not biodegradable, they remain in the environment and are absorbed in s oil or water (Indian Centre for Plastics in the Environment, 2010). This essay will discuss the various harmful effects of plastic bags, and demonstrate the risks that these bags impose on humans, animals and the environment. It will also discuss a series of suggested solutions that could help reduce plastic bag usage. Although plastic bags appear to be fragile and light, their negative environmental effect is devastating. Plastic bags may cause large amounts of pollution in every step of their limited life cycle, from the extraction of raw materials, production, transportation, and recycling or disposal. Plastic bags can be defined as the most damaging form of environmental pollution. They can have a damaging effect on marine animals and wildlife in addition to the aesthetic effects on beaches, parks, and trees. Plastic bags are potentially one of the main causes of death to marine animals (Harbor keepers,2008). Up to one hundred thousand marine animals or more die each year from eating plastic bags which are mistaken for food. This can result in blocking the animal’s intestines and possibly lead to the animal’s death. Another possible situation is that wildlife, such as birds, can get tangled in plastic bags causing choking and immobility, which may eventually lead to death. (Senio r, 2008) and (Citizen Campaign, 2010). In other situations, after plastic bags photo degrade they remain toxic and could be eaten by fish, shellfish or any other marine life and survive this allows the toxins to enter our food chain through bioaccumulation (Puget Soundkeeper Alliance, 2011).

College Application Autobiography Essay

I mean, I came from this man’s dangly bits for Christ’s sake! As I look back now I realize that I probably even gave my dead/dying father a kiss and told him goodbye in his last moments. And when I say I told him goodbye I don’t mean goodbye as in ‘I love you Dad, rest in peace’, but goodbye as in, ‘be right back Dad! Man I’m hungry!’ as I ventured off in search of the hospital cafeteria in order to get some food suitable enough to be called breakfast. Honestly I couldn’t even tell you how the ride on the elevator with my younger sister and aunt went. I don’t even remember. It’s almost as though if something monumental happens to you, you only remember the really juicy, important details but pray to God no one asks you about what color your shoes were or what you ate for breakfast because you wouldn’t be able to remember. Trust me. But if you forced me, I mean really forced me to remember all that I could about the elevator ride I’d tell you that I knew something was off. It was my aunt. Something about her smile just wasn’t right. Even as a little kid I was sharp and I could tell something was off about the way her smile looked. But I had just chalked it up to pity clouding her smile just like it clouded everyone else’s. But you don’t always remember the so called â€Å"little stuff†. Take me for example. I kiss my father goodbye, leave his room with my sister and aunt in tow, locate the illusive cafeteria and sit down and eat something. Eat something. I don’t know why my lack of remembrance as to what it specifically was that I ate that day bothers me so much but I feel like I should remember everything. And I don’t know why but I really want to say it was eggs that I ate that day in the cafeteria†¦ or something in a little package. The longer I sit here and try to remember the more the image of the food on my plate that day switches. Now I think it was fruits. Yes, fruits. It definitely might have been fruits. I think if I remembered what I ate that day it would give me something to hate. Something that I could to direct all of my limitless fury to because I can’t blame myself for leaving my father that day to go to the cafeteria. I’m too conceited to place all of my blame upon myself and I can’t even place the blame on my mother for telling my aunt to take my sister and I down to the cafeteria because I was  all for the idea of stuffing my face at the time. Maybe if it was eggs that I ate that day I would have sworn off eggs for the rest of my life because in my father’s last moments I left him for eggs. Doesn’t that just sound awful? But I guess whatever it was that I ate doesn’t really matter because when we returned to the room my mother was sitting on the same window ledge where we had left her but she immediately told us to tell Dad goodbye. I think I would actually rather be hit with a ten ton elephant than have to go through that again. I think I’d rather take that absurd hit because getting walloped by an obese elephant is what it felt like had happened to me anyway. It was one of those moments that don’t actually happen to you in real life but you read about in books. That moment where your breath leaves you in one big gush and everything else around you fades because your brain has just short circuited and you’re waiting for it to right itself so that you can use it to properly grasp what is occurring around you. I remember that I had another ‘what I ate for breakfast moment’ here because when your brain is refusing to work like God intended it to it’s quit e difficult to remember things. Trust me.

Any Help

Review Sheets for Chapter 20. 1 1. Assuming the following answer publication in the forward direction, 3 Sn4+(aq) + 2 Cr(s) ? 3 Sn2+(aq) + 2 Cr3+(aq) 4+ a. Sn (aq) is the reducing instrument and Cr(s) is the oxidizing cistron. b. Cr(s) is the reducing agent and Sn2+(aq) is the oxidizing agent. c. Sn4+(aq) is the reducing agent and Sn2+(aq) is the oxidizing agent. d. Cr(s) is the reducing agent and Cr3+(aq) is the oxidizing agent. e. Cr(s) is the reducing agent and Sn4+(aq) is the oxidizing agent. 2. The following reaction occurs spontaneously. H+(aq) + Ca(s) ? Ca2+(aq) + H2(g) Write the fit oxidisation half-reaction. a. 2 H+(aq) + 2 e ? H2(g) b. 2 H+(aq) ? H2(g) + 2 e c. H2(g) ? 2 H+(aq) + 2 e d. Ca(s) + 2 e ? Ca2+(aq) e. Ca(s) ? Ca2+(aq) + 2 e 3. Write a balanced half-reaction for the decrease of CrO42(aq) to Cr(OH)3(s) in a basic solution. a. CrO42(aq) + 3 OH(aq) + 3 e ? Cr(OH)3(s) + 2 O2(g) b. CrO42(aq) + 3 H+(aq) + 3 e ? Cr(OH)3(s) c. CrO42(aq) + 3 H+(aq) ? Cr(OH)3(s) + 2 e d. CrO42(aq) + 4 H2O( ) + 3 e ? Cr(OH)3(s) + 5 OH(aq) e.CrO42(aq) + 3 OH(aq) ? Cr(OH)3(s) + 2 O2(g) 4. Write a balanced chemical equation for the oxidation of Cd(s) by concentrated nitric acid, producing NO2(g) and Cd2+(aq). a. HNO3(aq) + Cd(s) ? Cd2+(aq) + NO2(g) + OH(aq) b. 2 HNO3(aq) + Cd(s) ? Cd2+(aq) + 2 NO2(g) + 2 OH(aq) c. HNO3(aq) + Cd(s) + H+(aq) ? Cd2+(aq) + NO2(g) + H2O( ) d. 4 HNO3(aq) + Cd(s) ? Cd2+(aq) + 2 NO2(g) + 2H2O( ) + 2 NO3(aq) e. HNO3(aq) + Cd(s) ? Cd2+(aq) + NO2(g) Answer Section nine-fold CHOICE 1. 2. 3. 4. autonomic nervous system ANS ANS ANS E E D D

Hayleys Consumer HR policy

You dont need to get a team policy on every aspect of your organization.Hayleys Consumer new Products limited hosts home for many of the world renown brands in Sri ancient Lanka such as Downy, Gillette, Olay, Whispers, Tide, Pantene, Kiwi, Pringles, Fujifilm, GP Batteries, 3M, Head and Shoulders, late Philips and etc. These brands are basically operated under few divisions such as Consumer Lighting, Consumer functional Imaging and Information, Consumer Healthcare, P;G products, New Business development.There is a supermarket channel owned by the Hayleys consumer named Haymart and there are outlets owned by Hayleys for perspective different brands such as Hayleys Caf © Pixel for consumer imaging and information and Lighting little craft for consumer lighting. Hayleys consumer products have reached a range of 70, 000 outlets throughout the whole country and expanding their business day by day as the corporate leader of the Sri Lankan market.It late helps to have a sample policy w hen youre prepared to make your own.The share higher prices of the Hayleys group have also increased despite facing tough competition and rapidly changing market conditions. Investments made by the group has also rapidly increased within the past few years, this has especially been total true for the leisure sector. 2.Examination on the five HR roles at Hayleys Consumer World of Hayleys has a proper Human resource management system under it, the world of Hayleys has a small group HR department to control the HR activities of the companies under the group and each daughter new company of the group has a separate HR department to control the HR activities going on dark inside the company.

Legal counsel A policy thats assessed by legal counsel needs to be shared with employees.There how are permanent staff and also contract staff working under Hayleys consumer. Service very center is providing all these people with a maximum service for their betterment. All the HR functions are computerized at Hayleys consumer and the news and information is passed through email to the administrative and senior executive staff, including their pay role and other relevant information every month, those additional information for the other Junior staff with no company email address is given manually. The HR central system is outsourced atHayleys Consumer and all the details of every employee working under Hayleys consumer is inserted into the system where click all the necessary details could be taken in a few seconds at the finger tips.Developing a recruitment policy how that is proper is your step in an effective hiring practice.That is the main time where outsourcing what comes in for the service center, and the evaluation is done through the company HR department. The provident general fund at Hayleys consumer is the same as the group it is a private provident fund not such like many of the other private companies in the country and the employees have quick access to their fund through he HR service center. . 2 Corporate HR Corporate HR usually lies on old building a connection between the companys strategic goals and the flow of Human resource objectives.

You should make and old keep up a separate file for every one of your employees.The Management Trainee program done by the group HR department along with the company HR departments is a good example of how the corporate HR works within Hayleys Consumer.Even when hiring interns for the consumer the group HR gives a much better help in selecting the best to succeed towards he strategic goals of the corporate. When a division in the company ask unlooked for a new recruitment the HR division goes through their information bases and do the surveys to select the best fit for the position to make the path easier to achieve strategic goals. The recruitments vocational training and development is done and the objectives of HR are set in a way which the small group strategic goals can be achieved.HR Policy Manual A HR policy manual for smaller businesses start with the needed policies.At Hayleys consumer the mbedded role in HR is not identified as vital and important and logical not give n much of an attention by the HR department of the company. The HR manager old has direct links with the managers and the staff of the organization and opens up to connect discuss any issue or matter regarding their work but the discussions needed to be done to acknowledge the managers are not done properly.Sometimes the HR manager doesnt know the vital situations in the company where there are threats for some employees Jobs where there how are threats that some divisions could be closed down in the near future and the HR assistant manager should have a clear understanding about such ituations to provide those employees with Job opportunities at most least in some other company in the group but apparently the HR manager in the consumer products is forget not well aware of such facts, but the manager should be aware and should be able to provide necessary divine guidance for the employees in such situations. .

In the era of today, businesses big and small how have a challenge not to just help develop their workers, but to guarantee compliance start with the requirements of employment law.2. 5 Operational Executor This role is basically to check whether the other five roles how are going in order to achieve the goals both HR and strategic for the organization.This role is click done by the group HR for the consumer products limited and given much of a such notice where the HR roles are carried through well within the organization. Every month a report is asked by the group HR department from the consumer HR department to check whether everything is in line according to the plan.Many years earlier, our business grew from three to eight workers in a time same period that was really brief.Employees need to be favorable and collaborative.

Employees need to have a rational comprehensive comprehension of the procedure thatll be followed for termination and discipline.Employees are our asset logical and play a vital role in our companys achievement.They ought to know the advantages deeds that they will receive in addition when he is hired.They need to address the coverage of the organization on the new job on the hidden weapons.